Legal
Privacy Policy
Last updated: 24 July 2025
Company
Shinonome
Address
〒178-0061 Tokyo, Nerima Ward, Oizumimachi, 5-33-2
Phone
+81 3-3922-4013
Contact
Shinonome takes the handling of personal data seriously. This policy describes what information is collected when you use this website, why it is collected, how it is used, and what choices you have. We aim to collect only what is genuinely necessary and to explain our practices in plain terms.
Information You Provide
When you submit the contact form, we collect the name, email address, and message content you enter. Subject and organisation fields are optional. This information is used only to respond to your enquiry.
Cookies and Analytics
With your consent, we may set cookies to understand how the site is used. Analytics data is collected in aggregate and does not identify you individually. Cookie preferences are stored in your browser's local storage. See our Cookie Policy for detail.
Automatically Collected Data
Standard server logs may record your IP address, browser type, and pages visited. These are retained for a maximum of 30 days for security and diagnostic purposes, then deleted.
Legal Basis for Processing
Contact form data is processed on the basis of your consent at the point of submission. Analytics data is processed based on consent given through our cookie preference system. Server logs are processed under our legitimate interest in maintaining a functioning and secure website.
Responding to Enquiries
Contact form submissions are used to respond to the questions or requests you have raised. We do not add enquirers to mailing lists or use contact details for marketing without explicit agreement.
Website Improvement
Where analytics cookies are accepted, aggregate usage data helps us understand which parts of the site are most useful and where clarity could be improved.
Third-Party Sharing
We do not sell personal data. Where third-party analytics services are used (subject to cookie consent), data is transferred under appropriate data processing agreements. We do not share contact form submissions with third parties except where legally required.
Data Retention
Contact enquiries are retained for up to 12 months after the conclusion of any engagement or correspondence, then securely deleted. Analytics data is governed by the retention settings of the applicable third-party platform.
Security Measures
The website is served over HTTPS. Access to correspondence records is limited to people who have a direct role in responding to enquiries. We do not store payment information on this site.
Breach Notification
In the event of a data breach that poses risk to individuals, we will notify those affected and, where required by applicable law, the relevant supervisory authority within the timeframes required.
Under applicable data protection law, you have the right to:
Access — request a copy of personal data we hold about you
Rectification — correct any inaccurate personal data
Erasure — request deletion of your personal data
Portability — receive your data in a machine-readable format
Objection — object to processing where legitimate interest is the legal basis
Withdraw Consent — withdraw any consent previously given, at any time
To exercise any of these rights, contact us via the contact form. We will respond within 30 days.
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: avoid filling out contact forms, account registrations, or any data-submitting features; disable cookies through your browser settings (see our Cookie Policy for more details); contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out via the Contact page. We will process your request promptly.
We may update this policy from time to time. Material changes will be noted with a revised date at the top of this page. Continued use of the site after changes are published constitutes acceptance of the revised policy.
Information We Collect
Shinonome collects personal information that you provide directly when you contact us through our website forms, email (contact@drelvixmirx.com), or telephone. This includes your name, email address, telephone number, and any details you share about your enquiry related to AI integration and forecasting.
We also collect certain technical information automatically when you visit our website, including your IP address, browser type and version, operating system, referring website, pages visited, and the date and time of your visit. This data helps us understand how visitors use our site and allows us to improve our services.
How We Use Your Information
We use your personal data for the following purposes: responding to enquiries about AI integration and forecasting, providing quotes or project estimates, scheduling consultations or appointments, sending follow-up correspondence related to your specific request, and maintaining records of our interactions for quality assurance.
We do not use your information for automated decision-making or profiling. We do not sell, trade, or rent your personal information to third parties. We may share data with service providers who assist our operations (such as hosting providers), but only under strict data processing agreements.
Data Retention
Shinonome retains personal data only as long as necessary to fulfil the purposes described above. Enquiry records are typically kept for twenty-four months after our last communication. Financial records are retained for the period required by Japanese tax law. You may request deletion of your data at any time by contacting us at contact@drelvixmirx.com.
Your Rights
Under applicable data protection laws, including Japan's Act on the Protection of Personal Information (APPI), you have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict processing of your data, and withdraw consent at any time. To exercise these rights, contact us at contact@drelvixmirx.com or write to us at 〒178-0061 Tokyo, Nerima Ward, Oizumimachi, 5-33-2.
Cookies and Tracking
Our website uses essential cookies that are necessary for the site to function correctly. These include session cookies that expire when you close your browser. We do not use advertising cookies or third-party tracking pixels. If we implement analytics in future, we will update this policy and provide clear opt-out mechanisms before any such tools are activated.
Third-Party Links
Our website may contain links to external sites. Shinonome is not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any site you visit through links on our pages.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when the policy was last revised. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact
For questions about this privacy policy or how Shinonome handles your data, contact us at contact@drelvixmirx.com or by post at 〒178-0061 Tokyo, Nerima Ward, Oizumimachi, 5-33-2.